Case studies and white papers on IT success stories are -- to quote a totally un-Pinoy phrase -- a dime a dozen in the internet. Lots of companies (Microsoft is notorious for this) publish "white papers" that showcase how a company "leveraged" this technology or that and therefore gained X amount in terms of productivity and profitability. Mostly, these are just veiled marketing tactics and their technical value is neither here nor there.
Here's a fresh approach. Why not publish IT horror stories instead? In our experience, companies (especially the stubborn, traditional and bureaucratic ones) tend to listen and learn more to failure stories. Instead of what to do, we should write more of what NOT to do.
Members of the Dig It All Solutions team can write a couple of horror stories here and there. In fact, I have written one and we use it as an object lesson on how NOT to implement a KM project. In the revised website of Dig It All, we will be uploading this case study, among others. And that will hopefully be more useful to you than one of those well-designed, well-edited marketing-oriented papers.
